Privacy Policy
Your privacy is critically important to us. This policy outlines how Blackhorse collects, uses, and protects your data to ensure transparency and trust in everything we do.
1. Information We Collect
We collect information that you provide directly to us when you register for an account, book a ride, or communicate with our support team.
This includes personal identification information (Name, email address, phone number), payment and billing information, and corporate affiliation details necessary for setting up business profiles on our platform.
2. Automatically Collected Information
When you access or use our services, we automatically collect information about you, including log information, device information, and location data (with your consent) required to facilitate fleet movements and real-time tracking.
3. How We Use Your Information
The information we collect is used to facilitate our corporate fleet and transportation services, process transactions, and improve our unified platform. Specifically, we use your information to:
- Provide, maintain, and improve our services.
- Process transactions and send related information, including confirmations and receipts.
- Verify identity and prevent fraud or unauthorized activity.
- Communicate with you about products, services, offers, and events offered by Blackhorse.
4. Data Sharing and Security
Blackhorse employs rigorous security protocols to protect your personal and corporate data against unauthorized access or breaches. We deploy industry-standard encryption and follow strict compliance requirements.
We do not sell your personal data. We may share information with integrated fleet partners solely for the purpose of executing rides, or with trusted service providers who adhere to our strict data processing agreements.
5. Data Retention & Your Rights
We retain your information for as long as your account is active or as needed to provide you services and comply with legal obligations.
You possess the right to access, update, or delete your personal data. Corporate users may also have their account administrators manage their data via the Blackhorse Dashboard. If you wish to exercise these rights, please contact our privacy compliance team.
6. Policy Updates
We may revise this privacy policy from time to time. The most current version will always be posted gracefully on this page. If a revision meaningfully reduces your rights, we will notify you in advance via email or platform notifications.